Frequently Asked Questions

What would you like to know about Arch Street Center?

What is Arch Street Center?
Arch Street Center is a social rehabilitation center for adults with serious mental health conditions, providing a safe and supportive environment for socialization and activities.

Do our members live here?
No, this is a day center. Most of our members live independently or in group homes.

How do you become a member?
Membership is referral-based. A case worker, doctor, or psychiatrist must fill out a referral. Once it’s approved, an intake appointment is scheduled, and membership begins.

How long do the intake appointments take?
Intake appointments, which cover the Center’s rules and expectations, typically last 15-30 minutes.

Is therapy included in membership?
No, Arch Street Center is a recreational program, though it fosters a therapeutic environment.

Who is eligible for membership?
Any adult with a serious mental health diagnosis is eligible for membership.

What kind of activities do you have?
We offer daily structured activities, including Bingo, arts and crafts, pool tournaments, and off-site events like trips to the beach, museums, and sporting events.

Are children allowed in the Center?
Membership is for adults 18+. Children may visit if accompanied by an adult.

Where does your funding come from?
Our funding is split between Lancaster County Behavioral Health & Developmental Services and donations from special events, grants, and supporters.

Are you a 501(c)(3) nonprofit organization?
Yes, we are a registered 501(c)(3) nonprofit organization. Donations are tax-deductible, and our tax ID is 23-2258376.

Do you provide any transportation?
Members are responsible for their own transportation. Our van is only used for off-site activities.

How do I find out if the Center is closed due to bad weather?
Any closings will be posted on social media and our website.

Are there volunteer opportunities?
Yes, there are several ways to volunteer. Check out our volunteer tab or contact Susanne with questions.

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